New and Better Support at Simplweb

Tuesday, 01 June 2010 16:13

Need some Joomla help with that hosting? We got you covered at Simplweb!

Everyone needs a little help sometimes. Can't quite get that YouTube Video embedded? Not sure of how to start email marketing? Maybe you just need some usability advice?

Simplweb is much more than the original "Joomla on Demand" hosting service. Its backed up by the leading Joomla experts in the world. We wrote the book, literally, that other companies use to train their support staff.

But we know unlimited support about anything with your site isn't enough, it needs to be fanatical (wait.. that's taken isn't it...)

Our continual goal is to make our support better and better so you can build that Joomla website easier and easier.

Our latest improvement is to move our support to a new system called Tenderapp. In an extensive search among candidates, we found it the easiest to use and best equipped to help you find your answers. Best of all, once logged into www.simplweb.com, you'll see a handy button automagically appear on the side.

Click on the button and you'll be able to contact us directly or access our growing knowledge base of answers.

Next on the list will be adding this handy feature to your Simplwebsite so you'll have instant access to support while working in the back end of your site.

We have more exciting features on our roadmap for a packed summer of tools for you to create a successful website. Stay tuned for more!